Frequently Asked Questions
What Areas Do You Service?
Oak City Auto Detailing currently services Raleigh, Cary, Durham, Morrisville, Chapel Hill, Wake Forest, Apex, Holly Springs, and surrounding areas. If you want to know if we service your city contact us!
Do I Have to Book An Appointment First?
99% of the time we do require you to book an appointment. Same-day service is not likely as we are both students and the current work volume.
What Forms Of Payment Do You Accept?
We Accept PayPal, Zelle, and cash. Whichever is easier for you as the consumer we will graciously accept.
How Much Does It Cost? The Cost Of Car Detailing
There are three factors that go into the cost of detailing your vehicle. Vehicle size, condition, and the package chosen. A bigger vehicle will take longer for us to clean, so we charge more. A dirtier vehicle will be harder to clean, so we charge more. A full interior and exterior detail will take longer for us to complete than a hand wash. So, we charge more.
For every package, there is a general price range we give out for a large, medium, and small-sized vehicle. Choose what package you might be interested in, then take a look at the price!
Are You Currently Mobile?
Yes we are! All we need is your power water, and an unlocked vehicle and we can get to work!
Exterior Detailing FAQ
How Long Does It Take To Wash My Car?
This is all dependent on the size and condition of your vehicle. For a sedan, the time it takes us to complete our premium wash is around 20 minutes to 35 minutes.
Should I Take My Car To A Automatic Car Wash?
No. You should never do this. Automatic car washes use dirty brushes to clean your vehicle. These can cause scratches or swirls on your car’s paint.
Hand Car Wash In Raleigh FAQ’S
Wash And Wax In Raleigh FAQ’s
How Long Does the Wax Last?
This is dependent on several factors. If you keep your vehicle outside and drive it frequently you can expect around 1-2 months of protection. If your car is garage-kept and it is not your daily driver you can expect up to 6 months of powerful protection.
Will The Wax Remove scratches From my paint?
The wax will not remove scratches from your paint. They will be harder to spot due to the glossy properties of the wax.
Do You Do Paint Correction?
We do not currently offer paint correction. We are working on honing in our skills to ensure that your vehicle looks the bet when we correct it.
What Does Paint Decontamination Mean?
Paint decontamination is the process of removing embedded contaminants from your paint that do not come off with a normal wash. These contaminants include rail dust, bee droppings, bird droppings, tar, sap, and more. We will remove these from your paint using chemicals such as an iron remover and a bug and tar remover. We will also use a clay bar which removes contaminants physically.
What Do You Use To Wash My Car?
We use a variety of tools and products. From electric pressure washers that are safe for your paint to high-quality detailing microfibers, we have all the tools required and more to detail your vehicle.
What happens if I don’t wash my car regularly?
Your car needs upkeep just like when you brush your teeth every morning. If you do not brush your teeth, they will start getting dirty and will eventually hurt, then you will have to go to the dentist. We are the dentists of car detailing.
Will Detailing help keep road salt off my car?
Yes. If you select our Wash and Wax package the wax we use will help protect your vehicle and provide a deep, long-lasting shine.
Interior Detailing FAQ
How Long will it take to detail the inside of my car?
The amount of time it takes for us to detail the inside of your vehicle is dependent on the size and condition of your vehicle as well as the package you choose. On average, it usually takes us around 1-4 hours to detail your vehicle. Sometimes it can be more, sometimes it can be less.
Will My car smell of chemicals when you are finished?
No. The only thing your car will smell like when we are done is a clean car. We use scent free tools and chemicals to ensure a happy customer experience.
Do you remove Seats?
No, we do not. Tools such as a vacuum crevice attachment allow us to reach under all the small spaces.
Do you clean up bodily fluids?
We do but there will be an upcharge due to the biohazard.
How long will it take my seats to be completely dry after they have been shampooed?
We extract your seats after shampooing them making them about 75% dry. But how long will it take for them to be completely dry? This depends on several factors such as the temperature and weather that day. If it is a sunny, warm day your seats will dry in around 1-2 hours. If it is colder, cloudier day It will probably take around 2-3 hours for your seats to be completely dry.
Do you remove pet hair?
Yes, we do for both of our interior packages. We recommend our Full Interior Detail as this helps to remove the musty dog odor.